EmployeeDebtline recognises the importance of providing a website
that is accessible to all user groups, including the disabled,
visually impaired and those with motor deficiencies and cognitive
disabilities.
We have incorporated
a number of accessibility features to improve the website’s
overall use, supporting navigation for screen readers, text-only
browsers, and keyboard navigators. For more details, take
a look at the following sections:
Please contact
us if you have any questions or feedback regarding the
accessibility of this site, or if you experience any difficulty
using it. Alternatively, you can call us on 0845 225 7380.
General information
We have designed this site with accessibility in mind. Some
of the more general features include:
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the use of clear and simple language which is easy to
understand
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the use of common web conventions
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avoiding the use of blinking or flickering elements
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the use of validated HTML and Cascading Style Sheets
(CSS).
Standards
compliance
Our website has been developed to conform with level A compliance,
as specified by the Web Content Accessibility Guidelines (WCAG).
We have deliberately made limited use of JavaScript, and completely
avoided all functionality requiring browser add-ons.
We have also performed extensive user testing
in pilot groups, and utilised a range of automated tools specifically
for accessibility purposes. Furthermore, we have tested using
a variety of screen reading applications, on both PCs and
Macs, and with a number of different operating systems.
Background, text and colour
We have carefully selected colours, fonts and text sizes to
benefit all users, including those with visual impairments:
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Colours
Font and background colour combinations have been checked
against the different colour blindness conditions to
ensure that information remains as clear as possible.
Content conveyed using colour is also
available without colour.
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Font and text size
We recognise that some users may want to change their
text size, so the use of fixed sized fonts has been avoided
where possible. To change the text size simply go to the
'View' menu at the top of your browser. Depending on your
browser there will be an option called 'Text Size' or
'Text Zoom', which can be used to either increase or decrease
your text size.
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Style sheets
We have made extensive use of cascading style sheets (CSS)
for visual layout, although where possible, the site is
also accessible to browsing devices which do not support
style sheets.
Non-text elements Providing alternatives for non-text elements
gives visually impaired and screen-reader users wider access
to our website. They have therefore been provided where appropriate.
Furthermore, we have avoided the use of animations, video, and
other multimedia features.
Scripts The use of JavaScript on this website
has been deliberately limited, to improve usability and ensure
equal access to those who have scripting disabled.
Links and navigation
To make our website easy to use and improve the experience
for everyone, it’s been structured with the following
aspects in mind:
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Navigation
We've made navigation links between pages consistent throughout,
with no requirement for scripting
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Pop-up windows
We do not use pop-up windows unless linking to a third-party
site, such as a regulatory body.
Frames and tables
Using clearly defined tables allows information to be clearly
conveyed, and makes the completion of form fields more intuitive.
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Frames
We have intentionally made limited use of frames on
this website, and any frames we do use have descriptive
titles to help screen readers make sense of them.
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Tables
We have used tables for layout where appropriate, ensuring
the Web Content Accessibility Guidelines (WCAG) are adhered
to at all times. This means tables have no structural
mark-ups for visual purposes, and make most sense when
presented in a linear way.